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postResults Brexit Market Research | 90 days of Brexit: Higher costs, lower margins, bureaucracy, and delays

NBCC – With 90 days since the end of the transition period having now passed, we conducted a survey of our members together with Feedback Consumer Research on the impact of Brexit. If you participated on the survey, thank you very much. Below, you can find an infographic which gives the key findings of the market research. You can find the press […]

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ufaqWhich SCAC-code do I have to include in Portbase prior to entering the booking number in the prenotification to the ferryterminal?

If you prenotify  to the ferry terminal in Portbase, the first 4 positions (SCAC code) of the booking number make sure that the notification is sent to the correct ferry operator. Read the full explanation for export and import at Portbase Support.

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ufaqWhy am I not granted access to the terminal and how can I fix this?

1) Booking is not known at the ferry or shortsea terminal: Check or have checked whether the booking number is correct. Booking number not correct? Use Portbase to have the pre-notification of the customs documents at the terminal corrected. Booking number correct? Contact Portbase via 2) No customs declaration has been submitted to Customs: […]

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ufaqHow do I prevent ending up in front of a closed barrier at the terminal?

Prior to your departure, use Portbase to verify the status of your customs documents at the terminal via the service Import Status or the Track & Trace Export screen of the service Notification Export Documentation. Register for these services at and

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