After your pre-notification, you can use Portbase to track the cargo in real-time. If necessary, you can still take action should something not be correct with the pre-notification.
For import: service Import Status
Service for real-time insight into the customs status of incoming cargo at shortsea and ferry terminals. You can immediately see whether the required customs obligations have been met and whether Customs might want to inspect the cargo. The transporter is expected to use Import Status to verify whether the customs documents are known at the terminal prior to departing for said terminal. Without correctly pre-notified customs documents, the cargo is not permitted to leave the terminal. The driver that picks up the cargo, will then be referred to a public parking location. In consultation with his planner or you as customs agent, he can still arrange the customs formalities here.
Costs and registration Import Status
Import Status is a free service.
For export: service Track & Trace Export
This service offers 24/7 insight into all export shipments at shortsea and ferry terminals: from the moment of arrival from the hinterland until the departure to sea. Your transporter is expected to use Track & Trace Export to verify whether the customs documents are known at the terminal prior to departing for said terminal. Without correctly pre-notified customs documents, the transporter will not be granted access to the terminal. His driver is then referred to a public parking location. In consultation with his planner or you as customs agent, the formalities can still be arranged.
Costs and registration Track & Trace Export
Track & Trace Export is part of Notification Export Documentation and is a web-based service. After registration for Notification Export Documentation, the use of this service is completely free of charge.
Curious how the services work?
Learn more about Track & Trace export