After the pre-notification, you can use Portbase to track the cargo in real-time. If necessary, you can still take action should something not be correct with the pre-notification.
For import: service Import Status
New service for real-time insight into the customs status of incoming cargo at shortsea and ferry terminals. You can immediately see whether the required customs obligations have been met and whether Customs might want to inspect the cargo. The transporter is expected to use Import Status to verify whether the customs documents are known at the terminal before the ship arrives. Without correctly pre-notified customs documents, the cargo is not permitted to leave the terminal.
Costs and registration Import Status
Import Status is a free service.
For export: service Track & Trace Export
Post-Brexit, this existing service will offer 24/7 insight into all export shipments at shortsea and ferry terminals as well: from the moment of arrival from the hinterland until the departure to sea. The transporter is expected to use Track & Trace Export to verify whether the customs documents are known at the terminal prior to departing for said terminal. Without correctly pre-notified customs documents, the transporter will not be granted access to the terminal.
Costs and registration Track & Trace Export
Track & Trace Export is part of Notification Export Documentation and is a web-based service. After registration for Notification Export Documentation, the use of this service is completely free of charge.