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Since 1 October 2021 you will need a valid passport for entrance to the UK. If you became a UK resident on or before 31 December 2020, you can continue to use your ID card to travel between the Netherlands and the UK until at least the end of 2025. Read more here.
Prior to your departure, use Portbase to verify the status of your customs documents at the terminal via the service Import Status or the Track & Trace Export screen of the service Notification Export Documentation. Register for these services at www.portbase.com/en/services/import-status and www.portbase.com/en/services/notification-export-documentation/.
1) Booking is not known at the ferry or shortsea terminal: Check or have checked whether the booking number is correct. Booking number not correct? Use Portbase to have the pre-notification of the customs documents at the terminal corrected. Booking number correct? Contact Portbase via servicedesk@portbase.com. 2) No customs declaration has been submitted to Customs: […]