How do I prevent ending up in front of a closed barrier at the terminal?

Prior to your departure, use Portbase to verify the status of your customs documents at the terminal via the service Import Status or the Track & Trace Export screen of the service Notification Export Documentation. Register for these services at www.portbase.com/en/services/import-status and www.portbase.com/en/services/notification-export-documentation/.

Why do I need to pay connection costs for Portbase?

Connection costs are charged because a number of steps must be completed in order to make use of the ‘digital border’ of Portbase.
Portbase is a cost-effective organisation. The connection costs are € 249.50 per service.

Will Customs perform fewer inspections because of the port solution?

Customs performs risk-based inspections. As part of this, it also verifies whether the correct formalities have been completed (e.g. the presence of an export declaration, otherwise the shipment is prohibited from leaving).
The solution will consequently not lead to a reduction in the number of inspections. The starting point of Dutch Customs is smart supervision with minimum disruption to the logistics chain, under the assumption that all formalities have been completed. The process that has been automated in the ports via Get Ready for Brexit makes this possible.