Urgent questions about UK border crossing problems? Call the helpline

Gov.UK – If you have any questions about importing goods into the UK – including registering them on the Goods Vehicle Movement System (GVMS) or obtaining a Goods Movement Reference (GMR) – call HMRC’s customs helpline on +44 300 322 9434. It is open 7 days a week from 8am to 10pm Monday to Friday and 8am to 4pm at weekends.

Is your cargo stuck at the UK border?

You can contact us 24/7 with urgent questions. Call the helpline on +44 300 322 9434 and choose option 1.

More options to get in touch

Gov.Uk makes it possible to ask your question in different ways. See the overview here.