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2

ufaqWhich party in the chain usually pre-registers at the terminal?

For a smooth export and import process after Brexit, digital pre-notification of customs documents to the terminal is mandatory. For each logistics chain, you agree which party will do this pre-notification. Who is the most suitable party to pre-notify the import document (the NID notification via the Portbase service Notification Import Documentation) and the export […]

5

ufaqWhat if the customs declarations are not in order?

Before cargo can be imported or exported, an import or export declaration must be submitted to Customs. After this declaration has been submitted, the documents must be pre-notified at the ferry terminal or shortsea terminal via Portbase. If these formalities are not in order, the driver is not able to continue with the transport of […]

6

ufaqThe import document that i pre-notify is not known at the terminal or is not in order. Why is that?

Check the status of your notification. If the status is ‘rejected’ (by Portbase or terminal) or ‘failed’, then the notification has not been accepted. Resolve the error message and resend the notification. Check whether the correct document number, document type and container/shipment number have been entered. If this is not the case, then enter the […]